DK-TM4C129X can't be added to the portal



I have a 3 boards of DK-TM4C129X development board. but when i try to add those devices it give me

“You have attempted to add a MAC Address that is not approved for this device. This may be by error. Please verify the exact MAC Address of your device and if you believe it is correct, use the Feedback system to contact us. (2512)”

Please advise.

Mohammed Fawzy


Hi Mohammed,

In order to get your devices connected, we added your MAC addresses to the whitelist. It is our understanding that you will be able to run the qs_iot application from your hardware.

For reference here is a post from a user with a similar question:

Please let us know if you have any trouble!